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Having great communication skills, spoken or written, is one thing. Knowing which method or tool to use to communicate in which context is a whole different skill that needs to be mastered as well, which will complement your communication skills.
Many experienced people, even at their workplaces, are unclear with which tool to use in what context and give the not-so-graceful or effective communication experience to other people involved. On an earlier project, I was asked to differentiate between various methods of communication and when to use which. So, which method is appropriate for which task? Here are the popular methods of communication and their contextual uses. If you stick to these guidelines, people will understand that you are smart and good at using the right communication tool in the right context:
Face-to-face talk (swing by)
Phone call
Text Message / Chat / Instant Messenger
Organized Meeting / Web-conference
Email
What do you think? Do post your comments...
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